Hope for Kenyans as Ombudsman Demands Answers on ID Card Crisis

 

For a while now, the processing of National ID cards in Kenya has been marred by serious delays. Whether it's a first-time application or a replacement, it can take up to 6 months to obtain an ID card. This issue has drawn attention due to widespread complaints on various media platforms. The Ombudsman has stepped in, demanding answers and seeking solutions to alleviate the challenges faced by Kenyans in obtaining their essential identification documents.

The delays have significant implications, affecting citizens' access to government services, voting rights, and participation in various processes. As the situation unfolds, there is hope that transparency and corrective measures will improve the ID card issuance process for all Kenyans.The delays in processing National ID cards in Kenya can be attributed to several factors:

1. Pandemic Restrictions: 

The ongoing COVID-19 pandemic has disrupted administrative processes, including ID card issuance.

2. Technical Issues: Challenges related to technical infrastructure, such as card personalization machines, have contributed to delays.

3. Personnel Shortage: A lack of personnel to operate the necessary equipment has further hindered the process.

4. Limited Spare Parts: Difficulties in obtaining spare parts for the machines have impacted their functionality.

Despite these challenges, there is hope that corrective measures will improve the situation for Kenyans awaiting their essential identification documents. 🇰🇪📄

To check the status of your National Identity Card (ID) application in Kenya, you have a couple of options:

1. Online Method:

   - Visit the [National Registration Bureau (NRB) website](https://nrb.ecitizen.go.ke/).

   - Log in using your eCitizen account.

   - Navigate to the national ID section and click on the 'status' button.

   - Enter the 9-digit serial number from your waiting card.

   - Click Enter to view the status of your ID. It will indicate whether it's ready for collection or not.

2. SMS Method:

   - Send an SMS with the first nine numbers of your applicant's ID card's serial number.

   - Although this method is straightforward, it requires a mobile phone with SMS capabilities.

Feel free to choose the method that works best for you! 🇰🇪📄

If your National ID card status shows delays, consider the following steps:

1. Patience: 

Understand that delays can occur due to various reasons, including pandemic restrictions and technical issues.

2. Check Online: 

Use online services provided by the relevant authority to track your application status. For example, in the UAE, you can check your ID card status using your Application Number (PRAN) or Emirates ID Number.

3. Contact Authorities: If the delay persists, reach out to the appropriate government agency responsible for ID card issuance. In Kenya, you can inquire with the National Registration Bureau.

4. Stay Informed: 

Keep an eye on official announcements regarding ID card processing. Sometimes, extensions or improvements are implemented to address delays.

Remember that authorities are working to improve the process, and your patience and persistence will help ensure you receive your ID card in due course. 🇰🇪📄

 While waiting for your National ID card, consider these alternative identification methods:

1. Waiting Card: If you've applied for a new ID or a replacement, the waiting card issued during the application process serves as temporary identification. Carry it with you when needed.

2. Passport: If you have a valid passport, it can serve as an alternative ID for various purposes.

3. Driving License: If you hold a valid driving license, it can be used as identification in certain situations.

4. School/College ID: If you're a student, your school or college ID card may be accepted for minor transactions.

5. Birth Certificate: In some cases, a birth certificate can be used as proof of identity.

Remember to check specific requirements based on the 

context (e.g., banking, travel, or official transactions). 🇰🇪📄